Refund policy

At A Couper Le Souffle Clothing Brand we are dedicated to delivering High Quality Fashion products and Outstanding Customer Service. If you are not entirely satisfied with your purchase, we offer a 7 day return policy to ensure your satisfaction.

Returns are refunded through store credit only. That you will be able to use to exchange for size only. Processing of returns typically takes 5-7 business days from the receipt of your item(s) at our distribution/fulfillment center. To receive a store credit.

Return Eligibility: 

• Size
• Returned items must be in their original condition, unworn, unwashed, and undamaged.
• Items must be returned on their original packaging, with all tags attached, and accompanied by the sales receipt or invoice. Failure to include the invoice may may delay the processing of your return.

Please note: None-eligible items will not receive credit.

Return Process, Shipping labels and costs:

• Please begin your return process through Return Portal 
• Ensure that the item is securely packaged to prevent damage during transit.
• All returns must include an order packing slip, or return invoice from the online return portal.
• Returns must clearly indicate the items being returned. Incorrect information provided may cause processing delay. 
  
  
• A Couper Le Souffle Clothing Brand does not provide shipping labels for return parcels. You may skip your return parcel using the shipping carrier of your choice.

A Couper Le Souffle Clothing Brand IS NOT RESPONSIBLE FOR ANY RETURN PACKAGES LOST OR STOLEN DURING TRANSIT. Please retain your proof of postage, and or return tracking number when sending back your returns.